Viewpoint Analyst

Job Summary:

The Heritage Group seeks an expert to join our IT Shared Services team who understands the operation and support of enterprise construction software systems and the related application infrastructure. Initially, this position's primary function will focus on the Future State of HR and integrate a new corporate HR system to sync with Vista by Viewpoint's HR module. After the integration project, this position will ensure the efficient and effective operation of enterprise-class business applications serving our portfolio of construction companies. These applications include Viewpoint products, HCSS HeavyBid, HCSS HeavyJob, HCSS Safety, and Keystone. In this position, you will bridge the communications gap between business users and information technologists, implement new capabilities, improve existing processes, and support enterprise IT applications. This position reports to the ITSS Construction Application Manager and collaborates with finance, project administration, and field operations stakeholders. The position is supported by fellow ITSS team members providing network services, data services, and user support.

The position can be remote, require travel at times, and work closely with regional offices and field locations.

Essential Job Functions:

• Work with HR stakeholders to plan and integrate two-way sync between the future corporate HR system and Vista by Viewpoint to ensure consistent and accurate data in both systems.
• Architect application solutions to improve business processes using a repeatable, standard, and cohesive framework.
• Solicit, interpret, and document business requirements by interfacing directly with business users and stakeholders
• Resolve differences between key stakeholders and external application vendors.
• Develop and implement application solutions.
• Tier 3 support of issues unresolved by in-house tier 1 and 2 technicians.
• Integrate applications and provide application customizations.
• Maintain user accounts and ensure security best practices are followed.
• Plan and execute system upgrades, including validation, benchmarking, UAC testing, and debugging.
• Document and maintain knowledge base articles and learning content. Coordinate new feature roll-out training with administrators and power users.
• Monitor performance and ensure application integrity.
• Evaluate new and emerging technologies specific to the business industry.

Relevant Skills

• Willingness and ability to quickly understand new software products and technologies.
• Excellent listening, problem-solving, critical thinking and reasoning skills needed.
• Exhibits confidence to seek innovative solutions that drive business opportunity and value.
• Flexible, adaptable, well-organized, self-directed team player. Understands that no two projects are alike.
• Displays character and ethics. Will handle sensitive and confidential facts not meant for public disclosure.
• Ability to accurately estimate your own task durations, design, and meet schedules.
• General knowledge of business processes and terminology.

Requirements:

• The candidate must have 2+ years of experience implementing and supporting enterprise resource planning software. Viewpoint products, HeavyJob, HeavyBid, and HCSS Safety experience required.
• Familiarity with financial accounting, human resources, and project management in the construction or engineering field is required.
• Bachelor's Degree in Information Systems, Computer Science, Accounting, Finance, Construction Management or related field is required.
• Experience supporting applications in mobile field management, project scheduling, cost estimating, and material production systems is a plus.
• 3-5 years of previous experience in an IT-related position is required.

About The Heritage Group

The Heritage Group is a privately held portfolio of companies focused on creating long-term value by building world-class businesses. Under four generations of family ownership, we employ thousands of people around the world, with operations across North America, Europe, and China, in the core industries of Environmental and Remediation, Specialty Chemicals and Fuel Products, and Construction and Materials. Driven by innovation and research, our in-house R&D team, Heritage Research Group, specializes in helping our diverse set of companies evolve and adapt to a changing marketplace by providing cutting-edge solutions and exploring new opportunities in its state-of-the-art facility. And while acquisitions, partnerships, internal expansion, and startups may be our cornerstone, we're a family company at heart, aiming to build long-term relationships with our customers, vendors, and partners so that we can turn big challenges into even bigger opportunities to make a difference in the world.

The Heritage Group welcomes the diverse backgrounds, experiences, and perspectives of all to work together to accomplish our goals

EOE/M/W/Vet/Disabled/PDA

Current Openings for Viewpoint Analyst Jobs at The Heritage Group