Server Administrator

Job Summary

The Server Administrator is assigned to a team that is responsible for the support for the entire computing environment including hardware procurement and deployment, tier 3 system support, project management of deployment and rehab projects, and assigned monitoring and management responsibilities.  The role is a member of the IT shared services team that supports a portfolio of privately held companies.

Essential Job Functions:

1. Provides support for existing Active Directory infrastructure deployments
2. Experience with Group Policy management and group policy design
3. Uses Powershell to automate processes and changes in environment as required
4. Designs, deploys, and troubleshoots VMWare ESX servers as required
5. Designs, configures, and manages Windows and Linux virtual servers
6. Follows and updates process documentation as needed
7. Manages projects related to deployment of new servers and Active Directory changes
8. Documents configuration and monitors various aspects of server infrastructure via Solarwinds
9. Supports ServiceDesk in resolving escalated tickets requiring specific technical knowledge
10. Provides Tier 3 server troubleshooting and support, including on-call rotation, after-hours support

Relevant Skills

• ITIL based service delivery for Incident Management, Change Management, Problem Management, Capacity Management, and Configuration Management
• Ability to hold themselves and others accountable to high standards
• Experience identifying and resolving issues independently. Demonstrates a solid sense of accountability and sound personal judgement
• Employs Think Plan Do Review critical thinking process for all tasks, large and small
• Proven analytical and problem-solving skills with information systems
• Courage to take initiative in unfamiliar or ambiguous circumstances
• Ability to gain alignment with different clients and represent a common point of view across multiple stakeholders. Must be confident building business partnerships with various business stakeholders.
• Excellent verbal and written communication
• Maintains a high level of confidentiality

Requirements:

• Bachelor's Degree in Information Technology or equivalent experience
• 5 years of Active Directory / Group Policy experience
• Required Certifications:
  • VMWare VCP-DCV
• Experience in technologies to include:
  • Group Policy
  • Powershell Scripting
  • Windows Server Configuration / Troubleshooting
  • VMWare ESXi Configuration / Troubleshooting
  • Windows Remote Desktop Services Server config/troubleshooting
  • Windows Server as a Print Server
• Experience configuring VMWare clusters:
  • vSphere DRS
  • vSphere Resource Allocation
  • vSphere HA
• Experience with the Microsoft Cloud
  • Managing Office 365 Tenant
  • Designing, Configuring, and Managing Azure Resources
• Experience with DNS / DHCP / GPO Login Scripts
• Comfortable providing support for remote locations
• Ability to travel occasionally as needed, not to exceed 20%
• Exceptional customer service orientation
• Other duties as assigned

About The Heritage Group

The Heritage Group is a privately held portfolio of companies focused on creating long-term value by building world-class businesses. Under four generations of family ownership, we employ thousands of people around the world, with operations across North America, Europe, and China, in the core industries of Environmental and Remediation, Specialty Chemicals and Fuel Products, and Construction and Materials. Driven by innovation and research, our in-house R&D team, Heritage Research Group, specializes in helping our diverse set of companies evolve and adapt to a changing marketplace by providing cutting-edge solutions and exploring new opportunities in its state-of-the-art facility. And while acquisitions, partnerships, internal expansion, and startups may be our cornerstone, we're a family company at heart'aiming to build long-term relationships with our customers, vendors, and partners so that we can turn big challenges into even bigger opportunities to make a difference in the world.

The Heritage Group welcomes the diverse backgrounds, experiences, and perspectives of all to work together to accomplish our goals

Current Openings for Server Administrator Jobs at The Heritage Group