Senior Operations Analyst, HR

The Senior Operations Analyst, HR, regardless of reporting lines, is responsible for analyzing HR data (including personnel data, payroll data, health and benefits data, process outputs, service level agreements, department budgets and expenses, etc.) to give insights for HR's decision-making to improve employee experience strategies, health and wellness strategies, talent programs and expense, and other strategic and tactical initiatives.

This role will also identify and assist in solving HR-related issues and improving HR processes and will also participate in the prioritization and implementation of suggested changes.

Department Budget Management

• Analyzes business and financial data
• Collects information and prepares financial plans and reports of departmental budgets and actual expenses
• Builds forecast for needs and spend
• Creates models based on analysis to support organizational decision making
• Makes recommendations on savings and spend to leadership

Program and Process Performance Measurement

• Manages the review and evaluation processes of HRSS performance and THG benefit programs

• Collects, compiles, and cleans as necessary talent data from a variety of sources including the HR information systems, payroll outputs, and benefit providers
• Analyzes data and statistics for trends and patterns with attention to recruitment, hiring practices, motivation, employee behaviors, turnover, and compliance with employment laws and regulations
• Prepares reports of data results, presenting and explaining findings to leadership
• Builds and assists in audits to measure compliance, quality, and efficiency
• Partners with HRSS leadership and team members to understand current processes to ensure that analysis are accurate
• Identifies and recommends reasonable short- and long-term goals, milestones, and benchmarks for key performance metrics
• Based on metrics and analysis, makes recommendations for policies, activities, process changes, and financial spend to improve HRSS performance and HR outcomes
• Reviews current reporting mechanisms and makes improvements to more effectively measure quality and quantity of work in HR on a day-to-day basis
• Develops automated reporting and forecasting tools for more efficient use of data

Project Management

• Builds and utilizes a methodology to plan the analysis of work, and other projects, as necessary
• Ensures timelines are being met by influencing partners for information and data and escalating issues to leadership when necessary
• Communicates using PowerPoint, charts, etc.; tells a story with data

General

• Maintains confidentiality and the highest degree of integrity
• Performs other duties as assigned

Requirements

• Bachelor's degree in related field
• Demonstrated experience in financial and/or HR data analysis (5+ years)
• Strong business acumen
• Expertise in building models, reports, dashboards, etc.
• Superior analytical skills
• Expertise in Excel and good working knowledge of PowerPoint
• Superior written communication skills including telling stories with data, charts, graphs, etc.
• Ability to proactively think what a client will ask and prepare the answer in advance
• Strong ability to tie data outcomes to practices, processes, and policies and corresponding ability to identify opportunities for improvement
• Experience working cross-functionally and in multiple entity organizations
• Experience with various HRIS applications (PeopleSoft, Viewpoint, Workday)
• Project management or Lean Six Sigma experience a plus

Relevant Skills

• Ability to work autonomously and able to independently determine work product based on leadership's stated objectives
• Customer service experience and mindset
• Ability to multitask and handle competing priorities in a fast-paced environment
• Ability to work with diverse personalities
• Highly functional in a virtual team environment
• Flexibility and ability to change in a positive, productive manner
• Ability to maintain confidentiality and show the highest degree of integrity
• Work experience in HR

About The Heritage Group

The Heritage Group is a privately held portfolio of companies focused on creating long-term value by building world-class businesses. Under four generations of family ownership, we employ thousands of people around the world, with operations across North America, Europe, and China, in the core industries of Environmental and Remediation, Specialty Chemicals and Fuel Products, and Construction and Materials. Driven by innovation and research, our in-house R&D team, Heritage Research Group, specializes in helping our diverse set of companies evolve and adapt to a changing marketplace by providing cutting-edge solutions and exploring new opportunities in its state-of-the-art facility. And while acquisitions, partnerships, internal expansion, and startups may be our cornerstone, we're a family company at heart, aiming to build long-term relationships with our customers, vendors, and partners so that we can turn big challenges into even bigger opportunities to make a difference in the world.

The Heritage Group welcomes the diverse backgrounds, experiences, and perspectives of all to work together to accomplish our goals

Current Openings for Senior Operations Analyst, HR Jobs at The Heritage Group