Learning and Development Coordinator

The Learning & Development Coordinator will assist the Learning & Development (L&D) Team by seamlessly coordinating projects as assigned, providing customer-focused and professional assistance via phone, mail, and e-mail, and managing all administrative aspects of the group. This individual will also serve as a backup in the facilitation of workshops. This is a small but growing team and this position requires someone who wants to come in, grown, & develop, and is a helpful and positive presence in the workplace.

The Learning & Development Coordinator is a multi-tasker with excellent communication skills, strong attention to detail, and a positive attitude. This candidate should be adept at handling multiple projects, tasks, and deadlines while keeping a sharp eye on the details.

Primary Responsibilities

• Maintain a training database to track training sessions, program participants, The Heritage Group (THG) company, and other data.
• Will be the back-up to the L&D Manager for facilitation of workshops
• Partner with HR Shared Services to ensure appropriate and accurate tracking of promotions, transfers, and terminations for Leadership Development Program participants on a regular cadence.
• Coordinate daily logistics for in-person and/or virtual training programs including:
  • Ordering and preparation of materials and pre-work for participants
  • Manage training registrations through Learning Stream (or another online platform)
  • Manage capacity of classes, waitlists, zoom links, etc.
  • Communication with trainees (reminders, etc.)
  • Coordinate conference rooms for workshops, arrange hotel room blocks, food needs and any car/flight reservations for larger Learning and Development Programs
  • Manage "day of" set-up and tear down of programs when in person.
• Support and update curriculum database for both in-person and virtual trainings.
• Organize and sort all L&D teambuilding materials and supplies (i.e. all training accessories, Personality Assessment materials and posters, icebreakers, team building activities, buzzers, etc.)
• Partner with our marketing team to translate and re-design PowerPoint content from external providers (DiSC, Covey, Dale Carnegie, Flashpoint, etc.) to look and feel "THG."
• Work with IT Shared Services to create "groups" for Development Program Cohorts to stay connected
• Keep a "live" ongoing list of requests and asks from the operating companies in terms of L&D support.
• Update and maintain our L&D vendor relations master list.
• Update and maintain our L&D Course Catalog of offerings quarterly.
• Participate in L&D "demo test" content and provide insights, summaries, and feedback (All access pass, Ken Blanchard, Mind Marker, etc.)
• Update and maintain resources on our THG Resource page
• Collaborate with Executive Administrators to create and rollout a calendar each year with key trainings and conferences
• Gather feedback through survey tracking/ analysis from facilitators and trainees after THG workshops.
• Transfer and organize all remaining L&D surveys in Survey Monkey.

The Learning & Development Coordinator will also own the following projects:

• Create and maintain a Learning and Development SharePoint Site or Database to house all training materials and facilitator guides.
• Become the Mind Marker Administrator
• Expert in house Catalyst Platform administrator for DiSC
• Manage, assign, coordinate all DiSC assessments through our EPIC account
• Manage billing, transfer of credits, communications, reminders, departments, all things encompassed in Catalyst (still new and evolving)

Qualifications/Competencies:

• Associates Degree, Bachelor's Degree is preferred
• Two to five years of experience in an Operational/Executive support role
• Ability and comfort level facilitating workshops and presenting
• Impeccable integrity and ethics
• High degree of confidentiality
• Proven oral and written communication skills
• Ability to interface with all levels of the organization
• Effective relationship skills necessary to build trust and credibility
• Excellent presence and professionalism
• Highly organized and attentive to detail
• Creative problem solving and critical thinking skills
• Exude passion for supporting others to maximize success

About The Heritage Group:

The Heritage Group is a privately held portfolio of companies focused on creating long-term value by building world-class businesses. Under four generations of family ownership, we employ thousands of people around the world, with operations across North America, Europe, and China, in the core industries of Environmental and Remediation, Specialty Chemicals and Fuel Products, and Construction and Materials. Driven by innovation and research, our in-house R&D team, Heritage Research Group, specializes in helping our diverse set of companies evolve and adapt to a changing marketplace by providing cutting-edge solutions and exploring new opportunities in its state-of-the-art facility. And while acquisitions, partnerships, internal expansion, and startups may be our cornerstone, we're a family company at heart, aiming to build long-term relationships with our customers, vendors, and partners so that we can turn big challenges into even bigger opportunities to make a difference in the world.

The Heritage Group welcomes the diverse backgrounds, experiences, and perspectives of all to work together to accomplish our goals

Current Openings for Learning and Development Coordinator Jobs at The Heritage Group