Internal Communications Manager

Internal Communications Manager

Job Summary:

We are looking for a creative self-starter who is proactive, collaborative and eager to find solutions. As a supportive partner to the Marketing & Communications Director, the Internal Communications Manager will work on both strategic and hands-on projects. The ideal candidate will have experience with writing, editing, basic email marketing and portal management; they should be familiar with creating communications plans and processes that bring people together; and they should be able to execute plans with precision. We're looking for someone who thrives in a dynamic, fast-paced work environment and enjoys making the complex simple. Organization, flexibility, relationship building and adaptability are key.

As a specialist in internal communications, the ideal candidate will serve as a brand ambassador and employee advocate, creating experiences that connect our people to our values, and make them feel like they belong as part of the Heritage family. They will have a genuine interest in learning more about our people, companies and industries and sharing that information with key audiences.

Key Job Responsibilities:

• Partner with internal stakeholders to create and manage strategic communications plans and campaigns.
• Partner with corporate communications and marketing colleagues across all Heritage companies to ensure brand alignment.
• Serve as a loyal, dependable partner to the Marketing & Communications Director, team members and colleagues.
• Create materials that are interesting to read and easily digestible by a diverse employee population.
• Write, edit and distribute internal communications, including but not limited to magazine articles, critical email updates, email marketing campaigns, blog posts and special publication content.
• Partner with marketing to develop multi-media materials such as guides, video scripts, emails, postcards, flyers, etc.
• Partner with colleagues to drive creative workflow process from project initiation to execution, approvals, production, proofing, tracking and archiving.
• Stay up to date on marketing technologies and industry trends in employee communication.
• Develop analytics to measure the effectiveness of communication strategies and level of employee understanding and engagement.

Relevant Skills:

• Superior verbal, written and communication skills
• Creative thinker and problem-solver
• Incredible attention to detail
• Flexibility; ability to multi-task, manage multiple projects, deadlines and stakeholder relationships and allow for adjusting priorities and interruptions
• Ability to lead and manage a project with both short and long-term goals
• Self-starter; ability to work independently with limited direction
• Ability to thrive in a fast-paced, complex and constantly changing environment
• Lifelong learner with an interest in exploring new industries and content areas

Requirements:

• Bachelor's degree in Communications, Journalism, English, or similar field, or equivalent professional experience
• Experience managing multiple projects within longer-term communication plans
• 5+ years of internal communications or related experience (demonstrated success in improving audience engagement)

About The Heritage Group

Founded in 1930, The Heritage Group (THG) is a fourth-generation family-owned business managing a diverse portfolio of companies specializing in heavy construction and materials, environmental services, and specialty chemicals. Companies within the THG portfolio include Heritage Environmental Services, Heritage Construction + Materials, and Monument Chemical. With more than 5,000 employees and 30 operating companies worldwide, THG aims to build a safer, more enriching, and sustainable world by harnessing the power of family.

The Heritage Group welcomes the diverse backgrounds, experiences, and perspectives of all to work together to accomplish our goals

Current Openings for Internal Communications Manager Jobs at The Heritage Group