HR Shared Services Administrator

HR Shared Services Administrator

Reporting to the Manager, HR Services, the HR Shared Services Administrator supports the day-to-day operations in managing the employee lifecycle from hire to termination.

*This is a hybrid position, based out of our Indianapolis offices*

Essential Job Functions

50% HRIS Recordkeeping Responsibilities

• Processes and maintains the employee lifecycle events in the HRIS recordkeeping system - processes new hire, job changes and termination events.
• Maintains employee records
• Maintains and updates process documentation
• Identifies areas for process efficiencies and helps shape solutions
• Assists with direct deposit authorization validation and processing
• Completes Verifications of Employment (VOEs) requests
• Assists with HRIS system testing/validation for open enrollment, benefits changes, and M&A activity
• Maintains confidentiality and the highest degree of integrity
• Exhibits behaviors in alignment with HRSS and THG's organizational and cultural values

50% HRSS Services Responsibilities

• Triages employee inquiries received by HRSS Inbox/phone line and based on training completes request or forwards to appropriate team member
• Tier 1 Support: Responds to payroll and benefits inquiries on enrollments, plan provisions, status changes and other general inquiries based on plan and process documentation
• Distributes all benefits enrollment materials and determines eligibility based on plan documentation
• Processes benefits enrollments, life event changes and terminations of benefits coverage in HRIS system and ensures data with insurance carriers is accurate through audits
• Responsible for short and long-term disability leave administration including tracking leave period, completing associated insurance forms, and ensuring payments begin and end as dictated by policy
• Assists with the annual benefits open enrollment process through system testing, driving enrollment by actively reaching out to employees, and responding to employee inquiries
• Supports tuition reimbursement processing by approving and submitting requests for payment
• Coordinates multiple monthly benefits audits, including: Age Reduction, Overage Dependent, Leaves of Absence
• Supports cyclical HR processes/projects and cross-functional HR initiatives as needed
• Attends webinars/training on changing laws and regulations

Requirements

• Bachelor's degree (preferably in HR) or applicable experience in benefit and compensation plans, leave management, policy, and HR cyclical processes for a mid-size organization
• PHR/SPHR or CEBS a plus
• Knowledge of employee benefits and applicable laws
• Proficient with Microsoft Office Suite and HRIS systems

Relevant Skills

• Highly detail-driven with an emphasis on accuracy, coupled with the ability to think broadly.
• Proven organizational skills with an ability to prioritize work in an environment with competing demands.
• Demonstrates self-awareness and desire to develop personal capabilities
• Ability to hold themselves to high standards
• Courage to take initiative in unfamiliar or ambiguous circumstances.
• Excellent verbal and written communication
• Demonstrated creative thinking and problem solving, specifically in the area of improving process efficiency
• Excellent customer service skills
• Ability to maintain confidentiality and the highest degree of integrity

About The Heritage Group

Founded in 1930, The Heritage Group (THG) is a fourth-generation family-owned business managing a diverse portfolio of companies specializing in heavy construction and materials, environmental services, and specialty chemicals. Companies within the THG portfolio include Heritage Environmental Services, Heritage Construction + Materials, and Monument Chemical. With more than 5,000 employees and 30 operating companies worldwide, THG aims to create a safer, more enriching, and sustainable world by harnessing the power of family.

The Heritage Group welcomes the diverse backgrounds, experiences, and perspectives of all to work together to accomplish our goals

EOE/Veteran/Disability

Current Openings for HR Shared Services Administrator Jobs at The Heritage Group