HR Information Systems Team Lead

Job Summary

Due to growth, we are adding an HR Information Systems (HRIS) Team Lead to our HR Shared Services HRIS team. Reporting to the Sr. Manager, Enterprise HR Systems, the HRIS Team Lead serves as an expert for the HR, Payroll, and Benefits processes for the Viewpoint and PeopleSoft Human Resources Information Systems (HRIS), and Time Clock Plus. This position will work with the HRIS technical and functional teams and HR Business Partners to oversee the support and maintenance of these systems. The position will oversee the design and requirements of new processes and will collaborate with end users, HRIS resources, and project managers to resolve business and system issues, ensure data integrity, and maintain system performance.

Essential Job Functions

• Manages and prioritizes day-to-day activities to support the HR, Payroll, and Benefits systems and processes
• Conducts regular scrum calls, team meetings, and one-on-one touchpoints with HRIS team members to track tactical issues/concerns they may have, assistance they might need, and any other topics of consideration.
• Monitors HRIS support tickets to ensure tickets are being managed and worked by HRIS staff in a timely manner consistent with our service level agreement. Ensure proper communication is being provided to customers.
• Participates in project meetings for awareness of what each team member is working on, and be available for questions, provide advice.
• Serves as the first escalation point for the HRIS team, giving guidance, troubleshooting complex issues, researching, resolving customer inquiries and requests, and recommending solutions or alternate methods to meet requirements.
• Participates in HRIS business requirements analysis, system testing and change management for system implementations, upgrades, patches and enhancements.
• Serves as the back-up to the Sr. HRIS Manager when they are unavailable.
• Provides technical and functional leadership and subject matter expertise for analyzing and designing accurate, successful, and efficient applications to meet our extremely complex business requirements and HR strategy
• Responsible for providing a high level of expertise in solving our most difficult business and system issues
• Proactively monitors and reviews existing processes to identify areas for process improvement or to eliminate inefficiencies
• Collaborates with end-users, technical analysts, functional analysts, and management to answer questions on projects, assist in design decisions, and ensure HRIS tasks are being handled on projects.
• Facilitates team discussions and requirements definition to ensure clarity, dependencies, and appropriate outcomes of project work
• Collaborates with the HRIS team to ensure the completion of documentation for system processes and creation of training materials for end-users on processes and procedures.
• Maintains confidentiality and the highest degree of integrity
• All other duties as assigned appropriate within the scope of the position's responsibilities
• Exhibits behaviors in alignment with HRSS and THG's organizational cultures and values

Education/Work Experience

• Bachelor's degree in related discipline (Computer Science/Programming/Human Resources/Finance) or relevant work experience/credentials of expertise preferred (HR Certificate, Certified Payroll Professional, etc..).
• 10+ years of work experience and demonstrated proficiency supporting Enterprise Resource Planning (ERP) systems preferred.
• Experience analyzing requirements, developing file interfaces, programming, testing, system upgrades, and system implementations
• Deep experience working with Microsoft office including Excel, Outlook, Word, and PowerPoint
• Working experience with PeopleSoft, Workday, or Viewpoint.
• Previous experience mentoring/coaching is preferred

Relevant Skills

• Advanced analytical and quantitative skills
• Highly detail driven with emphasis on accuracy
• Ability to analyze program and system functionality and develop pro-active solutions
• Project management skills in complex environments with competing priorities
• Creative thinking and problem solving
• Excellent verbal and written communication
• Courage to take initiative in unfamiliar or ambiguous circumstances
• Solid consultation skills and the ability to seek out information and provide quality advice
• Ability to gain alignment with different clients and represent a common point of view across multiple stakeholders
• Effective presentation skills, including sharing knowledge and expertise in a complex business environment
• Ability to maintain confidentiality and the highest degree of integrity

This position is remote with travel into our Indianapolis office required as business necessitates. Candidates based within 4 hours or less of Indianapolis are preferred. Candidates based within a 50-mile radius of the Indianapolis are strongly preferred.

About The Heritage Group

Founded in 1930, The Heritage Group (THG) is a fourth-generation family-owned business managing a diverse portfolio of companies specializing in heavy construction and materials, environmental services, and specialty chemicals. Companies within the THG portfolio include Heritage Environmental Services, Heritage Construction + Materials, and Monument Chemical. With more than 5,000 employees and 30 operating companies worldwide, THG aims to build a safer, more enriching, and sustainable world by harnessing the power of family.

The Heritage Group welcomes the diverse backgrounds, experiences, and perspectives of all to work together to accomplish our goals.

Current Openings for HR Information Systems Team Lead Jobs at The Heritage Group