HR Administrator

HR Shared Services Administrator

Reporting to the Manager, HR Services, the HR Shared Services Administrator supports the day-to-day operations in managing the employee lifecycle from hire to termination.

Essential Job Functions

50% HRIS Recordkeeping Responsibilities

• Processes and maintains the employee lifecycle events in the HRIS recordkeeping system - processes new hire, job changes and termination events.
• Maintains employee records
• Maintains and updates process documentation
• Identifies areas for process efficiencies and helps shape solutions
• Assists with direct deposit authorization validation and processing
• Completes Verifications of Employment (VOEs) requests
• Assists with HRIS system testing/validation for open enrollment, benefits changes, and M&A activity
• Maintains confidentiality and the highest degree of integrity
• Exhibits behaviors in alignment with HRSS and THG's organizational and cultural values

50% HRSS Services Responsibilities

• Triages employee inquiries received by HRSS Inbox/phone line and based on training completes request or forwards to appropriate team member
• Tier 1 Support: Responds to payroll and benefits inquiries on enrollments, plan provisions, status changes and other general inquiries based on plan and process documentation
• Distributes all benefits enrollment materials and determines eligibility based on plan documentation
• Processes benefits enrollments, life event changes and terminations of benefits coverage in HRIS system and ensures data with insurance carriers is accurate through audits
• Responsible for short and long-term disability leave administration including tracking leave period, completing associated insurance forms, and ensuring payments begin and end as dictated by policy
• Assists with the annual benefits open enrollment process through system testing, driving enrollment by actively reaching out to employees, and responding to employee inquiries
• Supports tuition reimbursement processing by approving and submitting requests for payment
• Coordinates multiple monthly benefits audits, including: Age Reduction, Overage Dependent, Leaves of Absence
• Supports cyclical HR processes/projects and cross-functional HR initiatives as needed
• Attends webinars/training on changing laws and regulations

Requirements

• Bachelor's degree (preferably in HR) or applicable experience in benefit and compensation plans, leave management, policy, and HR cyclical processes for a mid-size organization
• PHR/SPHR or CEBS a plus
• Knowledge of employee benefits and applicable laws
• Proficient with Microsoft Office Suite and HRIS systems

Relevant Skills

• Highly detail-driven with an emphasis on accuracy, coupled with the ability to think broadly.
• Proven organizational skills with an ability to prioritize work in an environment with competing demands.
• Demonstrates self-awareness and desire to develop personal capabilities
• Ability to hold themselves to high standards
• Courage to take initiative in unfamiliar or ambiguous circumstances.
• Excellent verbal and written communication
• Demonstrated creative thinking and problem solving, specifically in the area of improving process efficiency
• Excellent customer service skills
• Ability to maintain confidentiality and the highest degree of integrity

About The Heritage Group

The Heritage Group (THG) is a privately held portfolio of companies focused on creating long-term value by building world-class businesses. Under four generations of family ownership, we employ thousands of people around the world, with operations across North America, Europe, and China, in the core industries of Environmental and Remediation, Specialty Chemicals and Fuel Products, and Construction and Materials. Driven by innovation and research, our in-house R&D team, Heritage Research Group, specializes in helping our diverse set of companies evolve and adapt to a changing marketplace by providing cutting-edge solutions and exploring new opportunities in its state-of-the-art facility. And while acquisitions, partnerships, internal expansion, and startups may be our cornerstone, we're a family company at heart, aiming to build long-term relationships with our customers, vendors, and partners so that we can turn big challenges into even bigger opportunities to make a difference in the world.

The Heritage Group welcomes the diverse backgrounds, experiences, and perspectives of all to work together to accomplish our goals

Current Openings for HR Administrator Jobs at The Heritage Group