Facility Manager

SUMMARY

We are seeking a full-time Facility Manager at The Center, a state-of-the-art multi-use Corporate facility.  In this role, you will lead the service delivery teams in planning, coordinating and communicating all facility work necessary to meet The Heritage Group, The Center ("the Client") facility needs, communication, and service delivery expectations including but not limited to:

1. Planning and coordination special events in conjunction with The Center's event team. Coordinate the cleaning, IFS and security services team to align with meeting/event times to ensure meeting expectations are delivered.
2. Directing outsourced services, preparing contracts and scope of work to meet short and long term operational and maintenance needs
3. Leading the onsite IFS maintenance team in the performance of all requested services
4. Facilitate move-management activities. Coordinate with IT, furniture company, IFS team, painters and others to ensure occupant needs are met.
5. Responding to after-hours alarms, power events or other issues. Coordinate response with security and IFS teams.
6. Ensuring operational activities, processes and projects meet the sustainable design initiatives and goals of the facility.
7. Routine review and monitoring of site safety protocols.
8. Development of facility standards.
9. Performing routine inspections of the facility.
10. Facilitate meetings with the leadership team and provide operational updates and service plans as required
11. Monitoring and tracking of all preventative maintenance and active service requests,
12. Developing new processes, standards and procedures to meet the needs of the facility and the associates and visitors of the facility
13. Adjusting work schedules and workflows to meet the clients need,
14. Performing assessments of the facility in all areas of operations and updating plans and processes as necessary.
15. Develop and implement critical path project schedules.
16. Preparation of an annual budget and five-year capital plan.
17. Monthly accounting reports including a budget variance expense analysis, invoicing, and maintenance metrics.
18. Weekly approval of facility invoices, AP research and communication with IFS' AP coordinator Tamara Covert
19. Monthly evaporative water reporting to Citizens Energy.
20. Maintaining records in compliance with the THG policy and audit guidelines
21. Assessment and evaluation of purchasing programs.
22. Other duties as assigned.

QUALIFICATIONS

Education/Work Experience

• 5-7 years facility, hospitality or facility property management related experience required
• Bachelor's degree or equivalent professional designation
• Proficient with Microsoft Office suite.

Knowledge

• High level of communication with facility staff, associates and other subcontractors required
• Strong understanding and knowledge of administrative processes
• Must have proven experience managing tenant-occupied office buildings
• Management of critical infrastructure a plus
• Must be able to prepare a yearly budget and report on monthly financials
• Must be able to organize, plan and oversee facility projects
• Ability to work independent of supervision
• Ability to establish and manage customer and vendor relationships
• Ability to quickly learn new software programs
• Excellent problem solving and analytical thinking skills
• Strong written, verbal and presentational communication skills
• Ability to set priorities and manage time amidst multiple tasks
• Excellent organization and planning skills

Current Openings for Facility Manager Jobs at The Heritage Group