Enterprise Benefits Specialist

Enterprise Benefits Specialist

Reporting to the Sr Manager, HR Services, the Enterprise Benefits Specialist is responsible for assisting with the daily administration of benefits, wellness, and retirement plans, such as medical, dental, vision, life insurance, disability, and the 401(k)-retirement plan.

Essential Job Functions

50% HRIS Benefits Recordkeeping Responsibilities

• Ensures accurate and timely benefits enrollment in the HRIS recordkeeping system through timely audits

• • Partnering with the Benefits QA Analyst, performs periodic audits of benefits enrollment data to ensure accuracy as it pertains to eligibility information. Works closely with vendors to reconcile/correct discrepancies
  • Supports and coaches HR Administrator(s) regarding HRIS systems training and process documentation
  • Assists with HRIS system testing/validation for open enrollment, benefits changes, and Mergers &Acquisitions activity
  • Facilitates HRIS process training for HR Business Partners and HRSS team
  • Maintains and updates process documentation identifying areas for process efficiencies and drives and recommends solutions in partnership with HR Administrators
• Provides HR metric reporting, including new hire, data changes, phone, and case volume
• Maintains confidentiality and the highest degree of integrity

50% HR Services & Benefits Responsibilities

• Tier 2 Support: Assists employees with resolution of benefit-related and HR issues

• Monitors/manages the daily caseload, delegates, and assists HR Administrators with case resolution

• Works with benefits carriers on plan document and administration questions
• Manages FSA/COBRA administration, vendor issues, and supports employee education via targeted communications based on plan usage
• Administers Relocation Services process

• Administers/Administrator of electronic I-9 process

• Assists with the annual benefits open enrollment process by system testing, provides frequent company-wide reporting, and answers employee questions
• Administers employee wellness program initiatives and supports program adoption by helping execute project steps
• Supports cyclical HR processes/projects and cross-functional HR initiatives as needed
• Meets documented SLAs and responds swiftly to address systematic issues and identifies measures to correct
• Assists with benefit program compliance by following plan rules and completing timely audits
• Provides general customer service support (answering phone calls and emails) to HR Administrators in times of high employee demand

• Assists HR Business Partners with Onboarding process
• New Hire HR overview and benefits presentation
• Attends webinars/training on changing laws and regulations

Requirements

• Bachelor's degree (preferably in HR) or applicable experience in benefit and compensation plans, leave management, policy, and HR cyclical processes for a mid-size organization
• 2-4 years of experience in benefits administration or related field required where communicated benefits and applicable laws and worked within HRIS systems
• PHR/SPHR or CEBS certification a plus
• Proficient with Microsoft Office Suite

Relevant Skills

• Highly detail-driven with an emphasis on accuracy
• Organizational and prioritization skills
• Self-awareness and desire to develop personal capabilities
• Ability to hold themselves to the highest standards
• Courage to take initiative in unfamiliar or ambiguous circumstances
• Demonstrates critical thinking and problem solving, specifically in improving process efficiency
• Understand methods, practices, terminology, and procedures used in human resources and benefits administration
• Excellent verbal and written communication with the ability to communicate across multiple levels of the organization
• Excellent customer service skills
• Ability to maintain confidentiality and the highest degree of integrity

About The Heritage Group

The Heritage Group is a privately held portfolio of companies focused on creating long-term value by building world-class businesses. Under four generations of family ownership, we employ thousands of people around the world, with operations across North America, Europe, and China, in the core industries of Environmental and Remediation, Specialty Chemicals and Fuel Products, and Construction and Materials. Driven by innovation and research, our in-house R&D team, Heritage Research Group, specializes in helping our diverse set of companies evolve and adapt to a changing marketplace by providing cutting-edge solutions and exploring new opportunities in its state-of-the-art facility. And while acquisitions, partnerships, internal expansion, and startups may be our cornerstone, we're a family company at heart aiming to build long-term relationships with our customers, vendors, and partners so that we can turn big challenges into even bigger opportunities to make a difference in the world.

The Heritage Group welcomes the diverse backgrounds, experiences, and perspectives of all to work together to accomplish our goals

Current Openings for Enterprise Benefits Specialist Jobs at The Heritage Group