Center Event Planner

Job Summary:

When The Heritage Group businesses work together, we all achieve greater success. The Center is the point of connect for The Heritage Group's family of companies. We expect The Center to be a catalyst of growth and a model of our One Heritage. In this modern collaborative workspace, The Heritage Group businesses will share innovative ideas, solve problems and pursue new business opportunities.

As the Event Planner for The Center, you are the face of our organization, connecting employees, business partners and guests to resources enabling innovation, collaboration, and learning. By exemplifying professionalism and impeccable service skills, the Event Planner provides each person who walks into The Center a world-class, premium experience. Each day will be unique, requiring an ability to prioritize, multitask, think creatively, take initiative and exhibit confidence in all situations. The Event Planner brings positive energy to each interaction, resolves issues quickly and effectively, and makes everyone feel welcome and appreciated. In addition to this, you will also ensure the successful coordination of events hosted at the site. You will be responsible not only for the planning and execution of scheduled events but will also be proactive in outreach to ensure internal stakeholders and external partners understand the capabilities and benefits of using The Center.

WHO YOU ARE

• A Strong Communicator. Your writing and speaking skills are clear and effective, helping you connect well with others. You ask the right questions to understand client's need and meet their expectations without exception.
• A Team Player. You effectively collaborate with the appropriate partners in delivering the best experience to users of The Center. You willingly flex your schedule and take on tasks that support overall team objectives.
• You are flexible and able to manage competing interactions smoothly. You employ proven project management tactics to meet a demanding workload.
• You present innovative ideas to your clients that heighten the impact of, and attendee experience at an event.
• You invest extra energy to reach your goals and are driven not only by your success but that of the entire organization.
• Solution-Oriented and Tenacious. You follow through on commitments and develop credibility with stakeholders throughout the organization.
• You remain calm under pressure and exhibit confidence in high-pressure situations. You maintain the organizations' reputation in the way you negotiate with external partners.

Essential Job Functions:

• Deliver an exceptional experience to every person, beginning with an unmatched first impression and building rapport with employees, business partners and guests.
• Engage with other The Center support team members (IT, Facilities, etc.) to ensure a consistent service experience from all
• Management of The Center calendar and Reserve software program for daily meetings. Be able to troubleshoot appropriately.
• Mange vendor relationships to include catering, decorations, entertainment, transportation, etc...
• Support Center Director and Event Planners on ancillary tasks and projects to deliver flawless execution of hosted events.
• Lead coordination on events for THG and its family of businesses, initiatives and family programs.
• Anticipate attendee needs and prepare against potential risks.
• Ensure employees are using The Center and its capabilities to maximum capacity. Be proactive at finding solutions to challenges. Act as a resource and connector for employees.
• Partner with individuals to create events that support THG driven programs.
• Conduct Center tours for new employees and visitors when needed.
• Provide backend support on different systems such as Outlook and SharePoint.
• Identify clients' needs and expectations through a collaborative process of identifying concepts and themes that will make each event a success.
• Coordinate Social Impact Tasks Force initiatives.
• Backup to the front desk and work with Center Director for proper coverage, as needed

Relevant Skills and Requirements:

• Bachelor's Degree in Hospitality, Marketing, Public Relations or similar field.
• Prior customer service, front desk, hospitality and/or administrative experience in a professional environment
• 1-3 years', 3+ years' experience strongly preferred. Experience with event planning; corporate experience preferred.
• Ability to provide outstanding client service at all times, including under tight deadlines and stressful on-site circumstances.
• Demonstrated ability to hold yourself accountable to high standards in quality of work, relationship-building and professionalism - Integrity.
• Maintain a high level of confidentiality and discretion.
• Exude passion for supporting others and the team to be successful.
• Demonstrates creative thinking and problem solving.
• High level of self-awareness and a passion for learning
• Share the desire to have fun and establish balance.
• Courage to take initiative in unfamiliar or ambiguous circumstances.
• Flexibility with morning and evening hours. Some weekends required.

About The Heritage Group

The Heritage Group (THG) is a privately held portfolio of companies focused on creating long-term value by building world-class businesses. Under four generations of family ownership, we employ thousands of people around the world, with operations across North America, Europe, and China, in the core industries of Environmental and Remediation, Specialty Chemicals and Fuel Products, and Construction and Materials. Driven by innovation and research, our in-house R&D team, Heritage Research Group, specializes in helping our diverse set of companies evolve and adapt to a changing marketplace by providing cutting-edge solutions and exploring new opportunities in its state-of-the-art facility. And while acquisitions, partnerships, internal expansion, and startups may be our cornerstone, we're a family company at heart-aiming to build long-term relationships with our customers, vendors, and partners so that we can turn big challenges into even bigger opportunities to make a difference in the world.

The Heritage Group welcomes the diverse backgrounds, experiences, and perspectives of all to work together to accomplish our goals

Current Openings for Center Event Planner Jobs at The Heritage Group