Center Event Planner

Job Summary:

When The Heritage Group businesses work together, we all achieve greater success. The Center is the point of connect for The Heritage Group's family of companies. We expect The Center to be a catalyst of growth and a model of our One Heritage. In this modern collaborative workspace, The Heritage Group businesses will share innovative ideas, solve problems and pursue new business opportunities.

As the Event Planner for The Center, you are the face of our organization; connecting employees, business partners and guests to resources enabling innovation, collaboration, and learning. By exemplifying professionalism end impeccable service skills, the Event Planner provides each person who walks into The Center a world-class, premium experience. Each day will be unique, requiring an ability to prioritize, multitask, think creatively, taken initiative and exhibit confidence in all situations. The Event Planner brings positive energy to each interaction, resolves issues quickly and effectively, and makes everyone feel welcome and appreciated. In addition to this, you will also ensure the successful coordination of events hosted at the site. You will be responsible not only for the planning and execution of scheduled events; but will also be proactive in outreach to ensure internal stakeholders and external partners understand the capabilities and benefits of using The Center.

WHO YOU ARE

• A Strong Communicator. Your writing and speaking skills are clear and effective, helping you connect well with others. You ask the right questions to understand client's need and meet their expectations without exception.
• A Team Player. You effectively collaborate with the appropriate partners in delivering the best experience to users of The Center. You willingly flex your schedule and take on tasks that support overall team objectives.
• You are flexible and able to manage competing interactions smoothly. You employ proven project management tactics to meet a demanding workload.
• You present innovative ideas to your clients that heighten the impact of, and attendee experience at an event.
• You invest extra energy to reach your goals, and are driven not only by your success but that of the entire organization.
• Solution-Oriented and Tenacious. You follow through on commitments and develop credibility with stakeholders throughout the organization.
• You remain calm under pressure and exhibit confidence in high-pressure situations. You maintain the organizations' reputation in the way you negotiate with external partners.

Essential Job Functions:

• Deliver an exceptional experience to every person, beginning with an unmatched first impression and building rapport with employees, business partners and guests.
• Engage with other The Center support team members (IT, Facilities, etc.) to ensure a consistent service experience from all
• Management of The Center calendar and Reserve software program for daily meetings. Be able to troubleshoot appropriately.
• Mange vendor relationships to include catering, decorations, entertainment, transportation, etc..
• Support Center Leader and Center Manager on ancillary tasks and projects
• Lead coordination on events for THG and its family of businesses, initiatives and family programs.
• Anticipate attendee needs and prepare against potential risks.
• Ensure employees are using The Center and its capabilities to maximum capacity. Be proactive at finding solutions to challenges. Act as a resource and connector for employees.
• Partner with individuals to create events that support THG driven programs
• Conduct Center tours for new employees and visitors when needed
• Identify clients needs and expectations thru a collaborative process of identifying concepts and themes that will make each event a success.

Relevant Skills and Requirements:

• Bachelor's Degree in Hospitality, Marketing, Public Relations or similar field.
• Prior customer service, front desk, hospitality and/or administrative experience in a professional environment
• 1-3 years' Experience with event planning; corporate experience preferred.
• Ability to provide outstanding client service at all times, including under tight deadlines and stressful on-site circumstances
• Demonstrated ability to hold yourself accountable to high standards in quality of work, relationship-building and professionalism - Integrity
• Maintain a high level of confidentiality and discretion
• Exude passion for supporting others and the team to be successful
• Demonstrates creative thinking and problem solving
• High level of self-awareness and a passion for learning
• Share the desire to have fun and establish balance
• Courage to take initiative in unfamiliar or ambiguous circumstances
• Flexibility with morning and evening hours. Some weekends required.

Current Openings for Center Event Planner Jobs at The Heritage Group