The Heritage Group
  • Information Technology
  • Indianapolis, IN, USA
  • Full Time

Job Summary

The Linux Systems Administrator is assigned to a team that is responsible for Linux server and application support for the entire computing environment including system design/deployment, tier 3 system support, project management of deployment and rehab projects, and assigned systems monitoring and management.  The role is a member of the IT shared services team that supports a portfolio of privately held companies.

 

Essential Job Functions:

 

  1. Provides support for existing Linux server and application deployments
  2. Supports Linux systems monitoring and management
  3. Designs and deploys new Linux server environments as required
  4. Manages operating system automation and patching requirements
  5. Follows and updates process documentation as needed
  6. Unix shell programming and performance tuning
  7. Supports ServiceDesk in resolving escalated tickets requiring specific technical knowledge. Provides tier 3 network and system troubleshooting and support, including after-hours support.

 

 

Relevant Skills

 

  • ITIL based service delivery for Incident Management, Change Management, Problem Management, Capacity Management, and Configuration Management
  • Ability to hold themselves and others accountable to high standards
  • Experience in identifying and resolving issues independently. Demonstrates a solid sense of accountability and sound personal judgment.
  • Proven analytical and problem-solving skills with information systems.
  • Courage to take initiative in unfamiliar or ambiguous circumstances.
  • Ability to gain alignment with different clients and represent a common point of view across multiple stakeholders. Must be confident building business partnerships with various business stakeholders.
  • Excellent verbal and written communication
  • Maintains a high level of confidentiality

 

 

 

Requirements:

 

  • Bachelor's Degree in Information Technology or related field preferred.
  • 3-5 years of experience as a Linux systems administrator or similar role.
  • Hands-on experience with scripting languages like Bash, Perl, and Python
  • Comfortable working in a remote location supporting businesses with a decentralized leadership structure.
  • Ability to travel occasionally, as needed, not to exceed 20%.
  • Effective, team-oriented interaction with DBA team, App-Dev teams, and Network team.
  • Exceptional customer service orientation.
  • Experience supporting video conferencing equipment preferred.
  • Other duties as assigned

 

The Heritage Group is an Equal Opportunity Employer

The Heritage Group
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