The Heritage Group
  • Asphalt Materials, Inc.
  • Indianapolis, IN, USA
  • Full Time

The HR Service Center Administrator supports the day-to-day operations in managing the employee lifecycle. Processes associated with hiring, life events and exiting the company are encompassed in this role and include: acting as a point of contact for the health and welfare benefit programs (medical, dental, vision, disability, life insurance and flexible spending) and 401(k) Plan, leave management, HR cyclical processes and cross-functional HR initiatives. 

Essential Job Functions:

1) Processes new hires 'including data entry, e-verification, background checks and drug testing process.
2) Processes new enrollments, life event changes and terminations of coverage with insurance carriers. 
3) Responds to HR-related questions via email, in person, and by phone. 
4) Responds to benefit-related questions and assists employees with a
resolution of benefit-related issues including coverage and payment of claims.
5) Enters all benefit elections into the HRIS.
6) Processes all notices required under COBRA.
7) Presents benefit information to new employees as part of the new hire orientation process.
8) Participates in planning and developing benefit enrollment materials.
9) Administers all leaves of absences including FMLA, Disability, and other 
personal leaves.
10) Supports the annual open enrollment process by communicating with employees regarding their benefit options and the process to be completed.
11) Maintains benefit files.
12) Audits and reconciles invoices from all benefit carriers to ensure accurate enrollment of participants, payments made and employee deductions. 
13) Research regulations and ensures legal compliance of all benefits programs (HIPPA, COBRA, ERISA, IRS, PPACA, etc.).
14) Participates in and prepares information for welfare benefit and 401(k) plan audits. 
15) Supports the annual performance review cycles and merit increase process by acting as a point of contact for questions.
16) Assists with administering the Company's management incentive compensation plan.
17) Supports cyclical HR processes/projects and cross-functional HR initiatives as needed.


Relevant Skills:

Highly detail driven with an emphasis on accuracy, coupled with the ability to think broadly.
Proven organizational skills with an ability to prioritize work in an environment with competing demands. 
Demonstrates self-awareness and desire to develop personal capabilities
Ability to hold themselves to high standards
Courage to take initiative in unfamiliar or ambiguous circumstances.
Ability to communicate across multiple levels of the organization.
Excellent verbal and written communication
Demonstrated creative thinking and problem solving, specifically in the area of improving process efficiency
Customer service orientation
Ability to maintain confidentiality and a high degree of integrity


Bachelor's degree (preferably in HR) or applicable experience in benefit and compensation plans, leave management, policy and HR cyclical processes for a mid-size organization. PHR/SPHR or CEBS a plus.
Strong knowledge of benefit and 401(k) plans and ability to communicate plan features.
Has current knowledge of FMLA and the Affordable Care Act.

Proficiency with database software, Microsoft Office Excel, Word and PowerPoint, and HRIS systems.

Full Job Description
The Heritage Group
  • Apply Now

  • * Fields Are Required

    What is your full name?

    How can we contact you?

  • Sign Up For Job Alerts!

  • Share this Page